Assistant General Manager

3 days ago


Ann Arbor, Michigan, United States Panera Bread Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Panera Bread. As a key member of our management team, you will be responsible for ensuring the success of our bakery-cafe by developing and leading a high-performing team, managing daily operations, and delivering exceptional customer experiences.

Key Responsibilities
  • Team Development and Management
    • Recruit, train, and develop a team of skilled associates to deliver exceptional customer service and drive sales growth.
    • Coach and motivate team members to achieve their full potential and meet performance goals.
  • Operational Excellence
    • Manage daily bakery-cafe operations, including food preparation, inventory management, and cash handling.
    • Ensure compliance with health and safety regulations, as well as company policies and procedures.
  • Customer Experience
    • Develop and implement strategies to drive customer loyalty and retention.
    • Ensure that every customer interaction is positive and memorable.
  • Business Growth and Development
    • Analyze sales data and develop strategies to drive sales growth and increase revenue.
    • Collaborate with the management team to develop and implement business plans and initiatives.
Requirements
  • Proven experience in restaurant management, preferably in a fast-paced environment.
  • Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and customer service skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work flexible hours, including nights and weekends.
  • High school diploma or equivalent required; degree in hospitality or a related field preferred.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A fun and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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