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Assistant Store Manager

2 months ago

Ann Arbor, Michigan, United States Pandora Full time

About the Role:

The Assistant Store Manager will be the ultimate Pandora brand ambassador, fully immersing themselves in our culture and product, taking immense pride in delivering exceptional customer experiences. This role will provide support to the Store Manager, instrumental to the delivery of our success in store.

Key Responsibilities:

  • Develop a high-performance store culture that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
  • Establish a strong team of talented Pandorians, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.
  • Drive sales and exceed commercial targets and KPI expectations, setting new records and achieving remarkable success.
  • Deliver a world-class shopping experience, remaining attentive to clients' needs and ensuring effective loss prevention measures are in place.
  • Lead by example and embody our brand philosophy, ensuring that every guest interaction reflects our core values and leaves a lasting impression.

Requirements:

  • Results-oriented leader with at least 2 years of experience in a high-performance selling environment.
  • Strong business acumen and analytical thinking, with the ability to show and deliver positive results.
  • Excellent communication skills, both written and verbal, with the ability to charm and captivate an audience.
  • Knowledge of Microsoft Office Suite, KWI, POS systems, and applicant tracking systems.
  • Ability to work a flexible schedule, including nights, weekends, and holidays, with a willingness to stand for extended periods.

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora jewelry is sold in more than 100 countries through 6,000 points of sale, including more than 2,000 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain.