Customer Experience Coordinator

5 days ago


Caledonia, United States Manada Technologies Full time
Job Title: Customer Experience Coordinator

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Experience Coordinator. This role will support the Site Manager in managing escalation and workflow from Manada's partners and clients. The ideal candidate will have excellent communication skills, be able to multitask, and possess strong time management skills.

Key Responsibilities:
  • Manage and escalate customer inquiries and issues
  • Coordinate with site teams to ensure timely resolution of customer issues
  • Develop and maintain knowledge of company policies and procedures

Requirements:
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Punctual with excellent attendance

Estimated Salary: $17.25 - $19.50 per hour

Benefits:
  • Paid Training
  • 401k
  • Paid Time Off
  • Medical Benefits
    • Health
    • Dental
    • Vision
  • Paid Training
  • Opportunity to Grow and Develop Your Career


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