Customer Experience Specialist
2 weeks ago
Job Summary: As a Customer Service Specialist at TireHub, you will play a critical role in providing exceptional customer experiences and building long-term relationships with our clients.
Responsibilities:
- Manage customer interactions across various channels (phone, email, chat)
- Escalate complex customer issues to senior representatives or external partners
- Contribute to continuous process improvements and quality enhancements
Requirements:
- Previous experience in customer-facing roles, preferably in sales or account management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
Benefits:$70,000 - $90,000 per year
Why Choose TireHub?
- Opportunity to grow and develop your career in a rapidly evolving industry
- Collaborative and dynamic work environment
- A comprehensive benefits package
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