Automotive Operations Coordinator
2 weeks ago
Job Overview:
Cox Automotive seeks an organized and detail-oriented Vehicle Operations Support Specialist II to manage account relationships, communicate with commercial clients, and ensure customer requirements are met.
About the Role:This key operations team member will be responsible for managing account relationships, maintaining effective communications with commercial clients, and ensuring customer requirements are met. The ideal candidate will have a strong understanding of vehicle operations and be able to coordinate work with mechanic shops to ensure timely repairs.
Key Responsibilities:- Manage account relationships and maintain effective communications with commercial clients
- Relay information regarding the condition of their car and obtain required approvals to move forward with reconditioning and repairs
- Coordinate work to be performed with the mechanic shop to ensure timely repairs and relay back to client the progress
- Review and update condition report; approve and audit vehicle repair report
- Walk vehicles with/for account representative and make recommendations for reconditioning to increase vehicle value
- Respond to customer inquiries relating to vehicles and provide quality service
- Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning
- Prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
- Work with commercial clients and key vendors to order and account for keys
- Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale
- High School Diploma/GED and 3 years' experience in a related field
- OR any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience
- OR 5 years' experience in a related field
Cox Automotive offers a comprehensive benefits package, including health care insurance, retirement planning, and paid days off. We are an Equal Employment Opportunity employer and welcome applications from all qualified candidates.
Estimated Salary: $15.87 - $23.75/hour
Working Hours: Day shift, 8 hours per day
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