Patient Services Associate

6 days ago


Georgetown, Kentucky, United States Kid's Dentistree Full time
About the Role

We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at Kid's Dentistree. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.

Responsibilities
  • Front Desk Operations: Manage the front desk area, ensuring a clean and organized environment for patients and staff.
  • Patient Communication: Answer phone calls, respond to patient inquiries, and communicate with patients regarding their appointments and treatment plans.
  • Scheduling: Coordinate patient schedules, ensuring efficient use of dental staff time and minimizing wait times.
  • Insurance and Billing: Verify patient insurance coverage, process payments, and manage billing and collections.
  • Supply Management: Monitor and maintain office supplies, ensuring adequate stock levels and cost-effective usage.
  • Team Collaboration: Work closely with dental staff to ensure seamless communication and coordination of patient care.
Requirements
  • Education: High school diploma or equivalent required.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with patients, staff, and insurance companies.
  • Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Technical Skills: Proficiency in dental software and office management systems.
What We Offer
  • Competitive Salary: A competitive hourly rate based on experience.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, life insurance, and a 401(k) plan.
  • Professional Development: Opportunities for continuing education and professional growth.


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