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Patient Services Associate

2 months ago

Georgetown, Kentucky, United States workatuphs Full time

Job Title: Cashier/Registration Clerk - Full Time

Company: WorkatUPHS

Position Overview:

The Cashier/Registration Clerk plays a vital role in ensuring a smooth patient experience by facilitating the registration process and managing billing inquiries. This position requires strong communication skills and attention to detail.

Key Responsibilities:

  • Engage with patients or their representatives to gather essential information and documentation.
  • Clarify insurance benefits and outline the collection procedures.
  • Provide and clarify forms, documents, and educational materials to patients or their families.
  • Accurately collect and input necessary demographic, billing, and clinical data.
  • Manage upfront collections for scheduled outpatient and inpatient surgical services.
  • Uphold the confidentiality of patient information at all times.
  • Coordinate with the admitting physician's office and relevant personnel regarding patient admissions.
  • Verify insurance coverage and secure necessary precertifications.
  • Process required payments or direct patients to financial counselors for further assistance.

Qualifications:

Education: High School Diploma or GED (Preferred: Associate's Degree)

Skills: Strong critical thinking abilities, decisive judgment, capacity to work independently, and manage stress effectively.

Work Environment: Full-time position with a day shift schedule, weekdays only.