Customer Service Representative

2 days ago


Pennington, New Jersey, United States Randstad Full time

Randstad is seeking a skilled Customer Service Representative to support their Business and Monetary Control (BMC) Group. The ideal candidate will provide exceptional service support by assisting with inquiries related to Financial Transaction paperwork, Account Balance and Activity, Letters of Authorization, and Employee stock options. This is a fantastic opportunity to gain experience with a large organization and develop your skills in client service, customer support, and financial transactions.

Responsibilities

Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call

Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients

Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk

Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts

Display passion, commitment and deliver an experience that improves our customers' financial lives

Requirements

2 years of experience in customer service or a related field

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This opportunity is open for thirty (30) days.



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