Client Services Specialist

4 hours ago


Pennington, New Jersey, United States BCforward Full time
Job Title: Client Services Specialist

BCforward is seeking a highly motivated Client Services Specialist to join our team in Pennington, NJ.

This is a full-time, contract position with an anticipated start date of ASAP. The expected duration of the assignment is 12 months.

The Client Services Specialist will provide support to the Health Benefit Solutions (HBS) Operations team, responsible for the day-to-day resolution of escalated client issues and oversight of various HBS processes.

Key Responsibilities:
  • Support the HBS Operations team in resolving complex client problems and escalated issues.
  • Ensure all customer inquiries and complaints are resolved within corporate policy guidelines and SLAs.
  • Stay abreast of new product developments, process enhancements impacting HBS products and services.
  • Assist with regulatory and audit assessments as required.
  • Provide efficient, courteous service to inquiries and requests from internal associates and external clients.
  • Perform vendor oversight functions to ensure that SLAs are met.
  • Support team members when workloads dictate.
  • Provide support of the tracking of billing reconciliation for 40+ clients who require aged receivable tracking.
  • Support team by assisting Team Leader and/or Manager in the completion of special projects as required.
Requirements:
  • Ability to work in Excel spreadsheet and sort, filter, and sum data.
  • Operations, Wealth Management, Retirement, 401k, Customer services, Financial Services Background.
Benefits:

BCforward offers a comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale.



  • Pennington, New Jersey, United States Adecco US, Inc. Full time

    Are you an exceptional communicator with a strong desire to assist others? Adecco US, Inc. is seeking a dedicated **Client Support Specialist** to enhance our team. This position offers competitive pay at **$21.00/hour** and the opportunity for permanent employment following a 12-month contract.In this role, you will be instrumental in delivering outstanding...

  • Operations Specialist

    2 weeks ago


    Pennington, New Jersey, United States Talent Software Services Full time

    Job Summary:Talent Software Services is seeking a highly motivated and detail-oriented Operations Specialist to join our team. As an Operations Specialist, you will play a critical role in supporting the day-to-day operations of our business, ensuring the smooth delivery of services to our clients.Key Responsibilities:Support the resolution of complex client...


  • Pennington, New Jersey, United States Bank of America Full time

    Job Overview: At Bank of America, our mission is to enhance financial well-being through meaningful connections. We are committed to Responsible Growth, which shapes our operations and ensures we serve our clients, teammates, communities, and shareholders effectively. We prioritize creating an inclusive and diverse workplace, investing in our employees and...


  • Pennington, New Jersey, United States JobsRUs Full time

    Job OverviewWe are looking for a dedicated Sanitation Services Specialist to support our client in maintaining a clean and safe environment.Benefits Offered:Weekly CompensationHourly Rate: $15.27Shift Schedule:7:00 AM - 3:00 PMKey Responsibilities:The successful candidate will be responsible for executing daily sanitation tasks across various areas,...


  • Pennington, New Jersey, United States JobsRUs Full time

    Job OverviewJobsRUs is looking to recruit a Sanitation Services Specialist. This role is essential for maintaining cleanliness and hygiene standards within healthcare facilities.Key Responsibilities:Conduct daily cleaning operations in various areas including patient rooms, nursing stations, lounges, restrooms, and administrative offices.Utilize advanced...

  • Operations Specialist

    3 weeks ago


    Pennington, New Jersey, United States TalentBridge Full time

    Job SummaryTalentBridge is seeking a highly skilled Operations Specialist to join our team. As an Operations Specialist, you will play a critical role in supporting the day-to-day resolution of complex client problems and escalated issues.Key ResponsibilitiesClient Support: Provide efficient, courteous service to inquiries and requests from internal...


  • Pennington, New Jersey, United States Compass Group Careers Full time

    Job OverviewJoin our team at Compass Group as a Culinary Service Support Specialist. We are seeking dedicated individuals to maintain cleanliness and organization in our kitchen environments.Position DetailsWork Schedule: Full-time, Monday to Friday, 6:30 AM - 3:00 PM.Experience Required: Minimum of two years in a similar role.Compensation: $18.00 per...


  • Pennington, New Jersey, United States Bank of America Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and detail-oriented Investment Specialist Trainee to join our team at Bank of America. As an Investment Specialist Trainee, you will play a critical role in providing exceptional client service and support to our clients.Key Responsibilities:Provide phone-based services to relationship roles,...


  • Pennington, New Jersey, United States Bank of America Full time

    About the Role:This is a dynamic opportunity to join Bank of America as an Investment Specialist Trainee. As a key member of our team, you will play a crucial role in providing exceptional client service and driving business growth.Key Responsibilities:Provide phone-based services to relationship roles, taking inbound service calls to solve for financial...


  • Pennington, New Jersey, United States JobsRUs Full time

    Position Overview:The Environmental Services Technician is responsible for maintaining cleanliness and sanitation standards within healthcare facilities. This role involves performing essential cleaning duties in various areas, including patient rooms, nursing stations, and common areas, in alignment with the Environmental Services Department's protocols and...

  • Sanitation Specialist

    4 weeks ago


    Pennington, New Jersey, United States Aerotek Full time

    IMMEDIATE OPENINGS FOR SANITATION SPECIALISTS ($17-19/HR)A prominent organization is seeking dedicated SANITATION SPECIALISTS to enhance their team.Compensation: $17-19/hrWork Schedule: 12:30pm-9pm, Monday to Friday. Availability for every other weekend is required, along with a willingness to work overtime as necessary.Position Overview:Proven experience in...

  • Taxation Specialist

    4 weeks ago


    Pennington, New Jersey, United States Collabera Full time

    Job OverviewPosition: Taxation SpecialistLocation: Pennington, NJContract Duration: 08 months | OnsiteCompensation: $22/Hr. to $24/Hr.Role ResponsibilitiesThe Taxation Specialist will be responsible for a variety of tasks related to tax preparation and compliance, including but not limited to:Calculating tax obligationsEstimating returns, deductions,...


  • Pennington, New Jersey, United States Pyramid Consulting, Inc Full time

    Job Title: IAM Access Control SpecialistWe are seeking a highly skilled IAM Access Control Specialist to join our team at Pyramid Consulting, Inc. in Pennington, NJ. This is a 12+ months contract opportunity with long-term potential.Job Summary:The successful candidate will be responsible for delivering operational services globally for IAM applications and...


  • Pennington, New Jersey, United States Genesis Corp dba Genesis10 Full time

    Job DescriptionGenesis Corp dba Genesis10 is seeking a highly skilled Application Security Specialist to join our team. As a key member of our organization, you will be responsible for identifying and mitigating potential risks to our clients' applications.Key Responsibilities:Conduct thorough risk assessments and analysis to identify potential security...


  • Pennington, New Jersey, United States JobsRUs Full time

    Position Overview:We are looking for a dedicated Environmental Services Technician to support our client in maintaining a clean and safe environment. Benefits:- Competitive hourly wage of $15.27- Weekly payment scheduleShift Information:- Night shift from 11:00 PM to 7:00 AMKey Responsibilities:As an Environmental Services Technician, you will be responsible...


  • Pennington, New Jersey, United States Randstad USA Full time

    About the Role:Randstad USA, a leading provider of talent solutions, is seeking a highly skilled Digital Transformation Specialist to join our team. As a key member of our organization, you will be responsible for driving business growth through strategic client engagement, territory planning, and sales of our services.Key Responsibilities:Market Analysis...


  • Pennington, New Jersey, United States Genesis10 Full time

    Job Title: Salesforce Migration SpecialistGenesis10 is seeking an experienced Salesforce Migration Specialist to join our team. As a Salesforce Migration Specialist, you will be responsible for leading the migration of our client's Salesforce Classic to Lightning platform.Responsibilities:Lead the migration process, ensuring a seamless transition from...


  • Pennington, New Jersey, United States Aerotek Full time

    IMMEDIATE HIRING FOR FACILITY MAINTENANCE SPECIALISTS ($17-19/HR)Join a reputable organization with growth potential as a FACILITY MAINTENANCE SPECIALIST.Compensation: $17-19/hrWork Schedule: Monday to Friday, 12:30 PM - 9 PM- Availability to work every other weekend is required.- Flexibility for overtime is essential.Position Overview:We are seeking...


  • Pennington, New Jersey, United States LHH Full time

    LHH Recruitment Solutions is seeking a qualified Banking Operations Support Specialist to fill a 12-month contract position for a globally recognized banking client. The ideal candidate will possess strong administrative and customer service experience, with proficiency in Excel and a self-motivated approach.Key Responsibilities:Process undelivered debit...


  • Pennington, New Jersey, United States Adecco US, Inc. Full time

    About the RoleAdecco US, Inc. is seeking a dedicated and organized individual to join our Health Benefit Solutions (HBS) Operations team as an Onboarding and Operations Specialist. This role offers competitive compensation and a 9-month contract.Key ResponsibilitiesResolve complex client problems and escalated issues promptly and efficiently.Ensure all...