Customer Service Representative

2 days ago


Pennington, New Jersey, United States Adecco US, Inc. Full time
About the Role

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Adecco US, Inc. in Pennington, NJ. As a key member of our client's growing team, you will play a vital role in providing exceptional service to clients and branch office partners.

Key Responsibilities
  • Handle inbound calls, providing clear, accurate, and timely information to clients and internal partners.
  • Deliver exceptional customer service by efficiently resolving inquiries and issues.
  • Adhere to bank policies and procedures to mitigate risk.
  • Utilize multiple systems to research and resolve account issues.
  • Demonstrate a strong commitment to improving the customer experience.
Requirements
  • High School Diploma or Equivalent.
  • 2+ years of high-volume call center customer service experience.
  • Strong computer literacy, including proficiency in Microsoft Office Suite.
  • Excellent verbal and written communication skills.
  • Ability to multi-task and prioritize in a fast-paced environment.
  • Ability to handle confidential information with discretion.
  • Experience in banking or finance a plus.
Benefits

We offer a competitive compensation package, including $21.00 per hour, as well as a range of benefits, including medical, dental, vision, life insurance, short-term disability, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

Equal Opportunity Employer

Adecco US, Inc. is an Equal Opportunity Employer and welcomes applications from qualified candidates with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.



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