Restaurant Operations Manager

4 days ago


Roswell, New Mexico, United States Long John Silvers Full time

Assistant Restaurant General Manager Role Overview

The Assistant Restaurant General Manager plays a crucial leadership role in the success of our Long John Silver's restaurants. Reporting directly to the Restaurant General Manager, this position is responsible for ensuring seamless daily operations in the RGM's absence.

Key Responsibilities:

  • Lead a team of restaurant staff in the absence of the RGM, maintaining high standards of customer service, food quality, and restaurant cleanliness.
  • Collaborate with the RGM to develop and implement strategies for improving restaurant performance, including customer experience, sales growth, and employee engagement.
  • Manage administrative tasks, including scheduling, inventory, and customer feedback.
  • Maintain a safe working environment, adhering to company safety protocols and ensuring compliance with health and safety regulations.

Requirements:

  • An associate's degree or equivalent experience in hospitality or a related field.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to read and interpret company policies, safety rules, and operational manuals.

Physical Demands/Working Conditions:

This role requires standing for long periods, frequent movement around the restaurant, and occasional lifting of up to 50 pounds. The noise level is moderate, and the employee may occasionally be exposed to cooking fumes.



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