Restaurant Operations Manager
4 weeks ago
The Assistant Manager will be responsible for planning, directing, and coordinating restaurant operations and personnel under the supervision of the General Manager. In the absence of the General Manager, the Assistant Manager will direct restaurant operations to ensure compliance with the corporation, health and safety standards, and acceptable financial performance.
Key Responsibilities- Monitor all restaurant operations and conditions to ensure the quality of food and customer service.
- Accurately and efficiently count money, do reports, and have some computer knowledge.
- Enforce company policies and procedures.
- Be an effective supervisor and communicator.
- Document events in the Redbook/Manager's log.
- Rectify guest complaints.
- Assist with interviews, schedules, and disciplining employees.
- Responsible for guest satisfaction with their food quality and service.
- Assist the General Manager with effective cost controls and profitability.
- Assign duties and responsibilities to employees depending on the needs of the restaurant.
- Ensure all areas of the restaurant are stocked, clean, and in proper working order.
- Ability to work in any position in the restaurant at any given time.
- Keep employees motivated, resolve conflicts, and make hard decisions.
- Create schedules and order supplies.
- Aware of health and safety standards.
- Maintain documentation in employee personnel files.
- Responsible for all aspects of the restaurant on the General Manager's day off.
- One year or more full-service or fast-food management experience required.
- Exercises good judgment.
- Must be enthusiastic, cooperative, and willing to adapt.
- Outgoing personality.
- Meets people easily.
- Problem solver.
- Must possess good decision-making skills.
- Willingness to work a flexible schedule.
- Strong stamina to work long or split shifts.
- Attention to details is essential.
- Ability to work well under pressure, handle multiple projects, and meet deadlines.
- Highly organized.
- Must be efficient in time management and a multi-tasker.
- Must be able to work days, evenings, weekends, and holidays.
- Must be able to bend, kneel, squat, stand, and lift heavy objects as needed.
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