HR Operations Specialist

2 weeks ago

Salinas, California, United States Dole Food Company , Inc. Full time

Job Overview

POSITION SUMMARY:


The HR Operations Specialist plays a crucial role in executing HR-related functions at a professional level, collaborating closely with the HR team to support the workforce effectively.

This role encompasses responsibilities across various HR domains:

employee relations, labor relations, management of leaves of absence, systems oversight, training initiatives, performance management, policy enforcement, and adherence to employment laws.


KEY RESPONSIBILITIES:

  • Deliver exceptional guidance and support to employees, addressing any concerns that may arise.
  • Facilitate the management of leaves of absence in partnership with external vendors, ensuring accurate record-keeping and reporting.
  • Oversee employee documentation and maintain personnel files, including relevant HR systems.
  • Address timekeeping discrepancies in conjunction with HR data management.
  • Conduct onboarding sessions to ensure a seamless transition for new hires and promote retention through training and development initiatives.
  • Assist in the formulation and execution of HR policies and procedures, offering clarity and interpretation to staff.
  • Support the HR Manager in adhering to the grievance process as outlined in contractual agreements.
  • Collaborate with union representatives under the guidance of the HR Manager during facility closure discussions, maintaining accurate meeting records.
  • Engage with union stewards to resolve issues proactively and mitigate grievances.
  • Help produce and maintain employee handbooks for both union and nonunion staff, covering essential work rules and safety protocols.
  • Foster and maintain effective working relationships across all levels of the organization, encouraging open communication and constructive feedback.
  • Contribute to the development of departmental goals and objectives to drive organizational success.
  • Design and implement performance management and goal-setting frameworks.
  • Provide training sessions for employees and management on topics such as labor laws, anti-harassment policies, and other organizational initiatives.
  • Ensure compliance with I-9 documentation and manage E-Verify processes in accordance with regulations.
  • Monitor employee compliance by tracking the expiration of employment authorization documents and notifying management of potential issues.
  • Maintain organizational charts for all hourly employees by department.
  • Organize and plan employee engagement events.
  • Perform additional duties as assigned.

Essential Skills

SPECIFIC COMPETENCIES:

  • Minimum of 3 years of experience in human resources or a combination of relevant education and experience.
  • Solid understanding of federal and state labor regulations, along with company policies and procedures.
  • Exceptional customer service orientation.
  • Meticulous attention to detail with strong analytical skills.
  • Resourceful problem-solving abilities to address issues effectively.
  • Excellent time management and organizational skills, thriving in a fast-paced environment.
  • Proficient in handling sensitive and confidential information with discretion.
  • Strong communication and interpersonal skills, capable of engaging with employees at all organizational levels.
  • Ability to coach employees and management through complex and sensitive issues, providing sound recommendations.
  • Proficient in MS Office, with intermediate skills in Excel.
  • Bilingual proficiency in English and Spanish is required.

PHYSICAL DEMANDS:

  • This position requires prolonged periods of sitting, using hands for tasks, and effective communication. The employee may occasionally lift up to 15 lbs.

WORK HOURS & TRAVEL:

  • Willingness to work beyond standard business hours as necessary.
  • Ability to travel as required to provide support.

EDUCATION & EXPERIENCE:

  • A Bachelor's degree in business, human resources, administration, communications, or a related field is preferred.
  • Relevant coursework in HRPA Certification is desirable.

SALARY RANGE:

$74,000.00 to $78,000.00 Annually

EEO STATEMENT:
We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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