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Donor Services Associate I
2 months ago
We are seeking a highly motivated and detail-oriented Donor Services Associate I to join our team at Goodwill Industries of the Inland Northwest. As a key member of our Donation Center team, you will be responsible for providing exceptional customer service to donors, ensuring a positive experience for all who interact with our organization.
Key Responsibilities- Provide Outstanding Customer Service: Greet donors with a smile, thank them for their donations, and ensure they receive a receipt for their generosity.
- Unload Donations: Assist in unloading acceptable donations in a timely and courteous manner, maintaining a safe and efficient workflow.
- Maintain a Clean and Organized Environment: Ensure the donation area is neat, clean, and orderly, adhering to Goodwill's high standards of quality and safety.
- Prepare Records and Reports: Accurately prepare and maintain records and reports as requested, ensuring data integrity and compliance with Goodwill's policies and procedures.
- Collaborate with Team Members: Work closely with colleagues to achieve team goals, share knowledge, and provide support when needed.
- Comply with Goodwill Policies and Procedures: Adhere to all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations, ensuring a safe and healthy work environment.
- High School Diploma or Equivalent
- Excellent Communication and Interpersonal Skills
- Ability to Work in a Fast-Paced Environment
- Physical Ability to Lift and Move Donations
- Reliability and Punctuality
Goodwill Industries of the Inland Northwest is a non-profit organization dedicated to helping people build independence within our communities. We provide a range of services, including job training, education, and employment opportunities, to empower individuals to reach their full potential.
