Retail Customer Service Representative

4 weeks ago


Post Falls, Idaho, United States FedEx Full time
FedEx Retail Customer Service Associate

As a Retail Customer Service Associate at FedEx, you will play a vital role in delivering exceptional customer experiences in our retail stores. Your primary responsibilities will include:

Key Responsibilities:
  • Providing consultative services to customers to understand their individualized needs and preferences.
  • Assisting supervisors and team members in performing store functions and maintaining a high level of customer satisfaction.
  • Participating in the training of new team members to ensure a smooth onboarding process.
  • Contributing to a positive and inclusive store environment that fosters collaboration and teamwork.

At FedEx, we are committed to providing our customers with the highest level of service and support. As a Retail Customer Service Associate, you will have the opportunity to make a real difference in the lives of our customers and contribute to the success of our retail team.



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