Donor Services Associate I

5 days ago


Post Falls, Idaho, United States Goodwill Industries of the Inland Northwest Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Donor Services Associate. In this role, you will be responsible for providing exceptional customer service to donors, processing donations, and maintaining a clean and organized workspace.

Key Responsibilities
  • Provide outstanding customer service to donors, ensuring a positive experience and building strong relationships.
  • Process donations in a timely and efficient manner, adhering to Goodwill's quality standards.
  • Maintain a clean and organized workspace, adhering to Goodwill's safety and health standards.
  • Assist in other areas of the store as needed, providing support to colleagues and contributing to a positive team environment.
  • Comply with all Goodwill policies, procedures, and directives, ensuring the safety of personnel and property.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Physical ability to lift up to 25 pounds and stand for long periods.
  • Ability to work a flexible schedule, including weekends and holidays.
What We Offer
  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.


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