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Site Lead

2 months ago


Tampa, Florida, United States Nisga'a TEK LLC Full time
{"Job Title": "Site Lead", "Job Summary": "We are seeking a highly skilled Site Lead to join our team at Nisga'a TEK LLC. As a Site Lead, you will be responsible for monitoring project progress, adjusting schedules, and managing teams to ensure successful project execution.

Key Responsibilities:

* Facilitate communication across all domains
* Manage day-to-day operations at the assigned performance location
* Be the single technical point of contact to the Government and to the Project Managers
* Maintain adequate project supplies to maintain project schedule
* Order and procure project materials, negotiate logistics and contracts with suppliers
* Prepare site reports to convey progress of projects, site overviews and geographics, and hazards
* Participate in call listening and speech analytics projects to provide deeper level insights around the customers' experiences
* Document best practice observations of customer/agent interactions along with effective quality implementation practices
* Observe and provide feedback around adoption of new policy/processes
* Communicate and support project managers and functional leads on financial issues and questions
* Train, coach, and monitor assigned team members
* Handle escalated calls, complaints, questions, and queries as necessary

Requirements:

* In-depth knowledge of the Unified Command structure, joint doctrine, and joint policies
* Detailed working knowledge of processes and procedures for using automated tools to plan, support, and execute Special Operations roles for mission planning
* Ability to develop processes and techniques which enhance the mission planning environment and reduce the workload for other mission planning support Contractors
* Demonstrate good problem-solving skills and have experience overseeing accomplishments of multiple tasks
* Strong oral and written communication skills
* Excellent organizational skills with the ability to coordinate multiple work streams, multi-task, and work well under tight deadlines
* Strong interpersonal skills and proven experience in building successful partnerships with business and technical groups
* Self-starter with ability to perform and lead work independently
* Structured problem solving
* Excellent verbal and written communication skills

Preferred Qualifications:

* Bachelor's Degree

Benefits:

* Competitive base salary commensurate with your qualifications and experience
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) plan with company matching
* Tax-deferred savings options
* Supplementary benefits
* Paid time off
* Professional development opportunities

Location:

* Multiple locations available in CONUS and OCONUS based on experience and the customer requirement

Security Clearance:

* ACTIVE Top Secret Clearance with SCI Eligibility required

Job Type: Full-time

Pay: $70,000.00 - $110,000.00 per year

Benefits: 401(k), 401(k) matching, Dental insurance, Employee discount, Flexible schedule, Flexible spending account, Health insurance, Paid time off, Retirement plan, Tuition reimbursement, Vision insurance

Shift: 8 hour shift

Experience: Relaying intelligence/operations details to sr. leaders: 5 years (Required), Managing teams: 5 years (Required), Unified Command structure: 5 years (Required), Joint doctrine: 5 years (Required), Joint policies: 5 years (Required), Security clearance: Top Secret (Required), Ability to Relocate: Tampa, FL: Relocate before starting work (Required)

Work Location: In person

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