Operations and Customer Liaison Expert
3 days ago
Job Summary
We are seeking an Operations and Customer Liaison Expert to join our team at Haulotte US. As a key member of our operations team, you will be responsible for providing exceptional customer support, ensuring timely order fulfillment, and maintaining positive relationships with clients.
Key Responsibilities:
- Managing customer purchase orders (POs) from receipt to completion
- Communicating effectively with customers, territory managers, and internal stakeholders
- Ensuring accurate records and documentation in Salesforce.com
- Providing regular updates on order status, backlog, and shipped items
- Collaborating with sales teams, supply chain, and logistics to resolve customer-related issues
Requirements and Qualifications:
- A minimum of 3 years of experience in customer service, sales, or a related field
- Excellent written and verbal communication skills
- Strong organizational, time management, and analytical skills
- Proficiency in MS Excel, including pivot tables, macros, and formulas
- Ability to work independently and as part of a team
Salary and Benefits:
- A competitive salary range of $70,000 - $90,000 per year, depending on experience
- A comprehensive benefits package, including medical, dental, and vision coverage
- Ongoing training and professional development opportunities
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