Customer Support Expert

1 day ago


Virginia Beach, Virginia, United States Capital Credit LLC Full time

At Capital Credit LLC, we are seeking a highly skilled Customer Support Expert to join our team. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and resolving complex issues.

About the Role

The Client Service Liaison will be responsible for handling customer inquiries via phone, email, or in-person. They will provide timely and effective solutions to customer complaints, ensuring high levels of customer satisfaction.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex customer complaints
  • Provide accurate and up-to-date information to customers regarding products and services
Requirements

To succeed in this role, you will need:

  • A strong background in customer service, preferably in a financial industry
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as:

  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) retirement plan with company match
  • Opportunities for career growth and professional development


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