Patient Service Representative
3 weeks ago
About the Role:
This position is responsible for providing exceptional patient care and administrative support to our primary care team. As a Patient Service Representative, you will be the first point of contact for patients, families, and visitors, providing a warm and welcoming experience. You will be responsible for scheduling appointments, managing patient records, and handling administrative tasks with a high level of accuracy and attention to detail.
Responsibilities:
\u2022 Treat patients and families with respect and compassion, providing a positive and supportive experience.
\u2022 Schedule appointments, manage patient records, and handle administrative tasks with a high level of accuracy and attention to detail.
\u2022 Provide excellent customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
\u2022 Collaborate with the healthcare team to ensure seamless communication and coordination of patient care.
\u2022 Maintain confidentiality and handle sensitive information with discretion and professionalism.
Requirements:
\u2022 High school diploma or equivalent required.
\u2022 1-2 years of experience in a healthcare or administrative setting preferred.
\u2022 Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
What We Offer:
\u2022 Competitive salary and benefits package.
\u2022 Opportunities for professional growth and development.
\u2022 Collaborative and supportive work environment.
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