Customer Service Representative
2 weeks ago
At Berlin City Auto Group, we are seeking a highly driven and results-oriented Call Center Associate to join our growing team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our clients.
What We Offer:
- Competitive pay with opportunities for growth and advancement
- Paid ongoing training and certification
- Flexible scheduling and paid time off
- An extensive benefits package, including medical, dental, vision, life, and disability insurance
- 401(k) with employer contribution and tuition assistance
- Gym membership reimbursement and employee discounts
Who We Are:
Berlin City Auto Group is a family of dealerships located throughout Maine, New Hampshire, and Vermont. We pride ourselves on our culture of humility, integrity, and passion, and we are committed to fostering a positive and inclusive work environment.
Responsibilities:
- Provide exceptional customer service and support to clients via phone, email, and in-person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with sales and service teams to ensure seamless customer experiences
- Meet or exceed sales and service targets and goals
Requirements:
- High school diploma or equivalent required
- 2+ years of sales or customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
Equal Opportunity Employer:
Berlin City Auto Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We are committed to creating a diverse and inclusive work environment and welcome applications from qualified candidates of all backgrounds.
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