Account Management Leader
4 days ago
NCR VOYIX is a leading provider of digital commerce solutions for the retail, restaurant and banking industries. With over 140 years of experience, we have been the global leader in consumer transaction technologies. Today, we transform the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
We are headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth.
Job SummaryThe Client Success Executive will be responsible for ensuring the operational health of the customer and delivery excellence across NCR VOYIX. This position requires skills in relationship management, analysis, and providing general ownership in a customer-facing role.
Key ResponsibilitiesThe Client Success Executive will:
- Manage service delivery responsibilities for selected accounts
- Transfer industry, technical, and product knowledge to customers and partners
- Provide high-level and detailed solutions/technology/product consulting, technical and sales support within customer portfolio
- Perform in-depth and high-level technical presentations for customers, partners, and prospects
- Provide consultative support in other areas of the business
- Proactively plan to prevent post-sales issues that shorten time to revenue and affect future opportunities through the account teams and appropriate organizations
$90,000 - $120,000 per year
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