Customer Service Specialist

3 weeks ago


Santa Clara, California, United States Coach Full time

Role Summary

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We are seeking a talented and customer-focused individual to join our team as a Sales Associate II at Coach. In this role, you will be responsible for driving sales, providing exceptional customer service, and maintaining a visually appealing store environment.

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About the Role

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This is an excellent opportunity for those passionate about fashion, customer service, and working in a dynamic retail environment. You will work closely with customers to understand their needs and provide personalized recommendations, ultimately leading to increased sales and customer satisfaction.

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Key Responsibilities

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  • Meet customer needs through solution-oriented and forward-thinking approaches.">
  • Discuss product features and suggest appropriate add-on items to enhance customer purchases.">
  • Complete daily operational tasks, including maintaining store appearance, cash wrap operations, and visual merchandising.">
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Requirements

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To be successful in this role, you will need:

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  • A strong passion for delivering exceptional customer service.">
  • Excellent communication and interpersonal skills.">
  • The ability to work effectively in a fast-paced environment.">
  • A keen eye for detail and a focus on delivering results.">
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What We Offer

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In return for your hard work and dedication, we offer:

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  • A competitive salary range of $45,000 - $65,000 per year, depending on experience.">
  • A comprehensive benefits package, including medical, dental, and vision coverage.">
  • Ongoing training and development opportunities to help you grow your career.">
  • A dynamic and supportive work environment.">
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About Us

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Coach is a leading luxury lifestyle brand, renowned for its high-quality leather goods, accessories, and apparel. Our mission is to inspire and empower women to be their best selves, while promoting a culture of inclusivity, diversity, and respect.

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Contact Information

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Please note that this job description is intended to provide a general overview of the role and responsibilities. Specific requirements may vary depending on the location and other factors. If you are interested in this opportunity, please submit your application through our website or contact our HR department directly.



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