Customer Service Specialist
3 days ago
We are seeking a skilled Customer Service Specialist to provide exceptional support to our clients. The ideal candidate will have previous experience in customer-facing roles and be able to communicate effectively with diverse audiences.
About the RoleThe successful candidate will handle customer inquiries, provide product information, and resolve technical issues. They will also document customer interactions and maintain accurate records.
Responsibilities- Respond to customer calls, emails, or chats in a professional and courteous manner
- Provide detailed information about our products and services
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Maintain accurate and up-to-date customer records
Qualifications
- Previous experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
Benefits
- Average salary range: $35,000 - $50,000 per year
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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