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Patient Service Representative
2 months ago
We are a patient-centric dispensary dedicated to providing exceptional customer service and a wide selection of high-quality medical cannabis products.
Our team is passionate about educating patients on the benefits and uses of medical cannabis, and we strive to create a welcoming and inclusive environment for all.
Job SummaryWe are seeking a highly motivated and customer-focused Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for educating patients on medical cannabis and its uses, while providing exceptional customer service and ensuring a positive experience for all patients.
Key Responsibilities- Provide patients with education and information about medical cannabis and its uses.
- Assist patients with product selection and answer questions about different products.
- Process patient orders and payments in a timely and efficient manner.
- Operate and maintain the point of sale system and cash handling procedures.
- Assist management staff with daily operational needs and cross-train in other departments as needed.
- Maintain a clean and professional environment for patients.
- High school diploma or equivalent.
- 1 year of customer service experience.
- Knowledge of medical terminology and cannabis products.
- Ability to work in a fast-paced environment and provide excellent customer service.
- Flexibility to work a variety of shifts, including days, nights, and weekends.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and inclusive work environment.
- The chance to make a significant impact within a growing company.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about providing exceptional customer service and educating patients on medical cannabis, we encourage you to apply.
