Disaster Restoration Team Lead

21 hours ago


Hermitage, United States ServiceMaster Restoration by David Full time
Lead Technician/ Crew Chief

Are you a motivated and experienced professional looking for a new challenge? Do you have a passion for helping others and a strong work ethic? We're seeking a Lead Technician/Crew Chief to join our team at ServiceMaster Restoration by David.

Job Summary:

We're a leading provider of disaster restoration services, and we're looking for a skilled and dedicated individual to lead our mitigation crew. As a Lead Technician/Crew Chief, you'll be responsible for overseeing the restoration process, ensuring quality control, and providing exceptional customer service.

Key Responsibilities:
  • Lead the mitigation crew by example, demonstrating a strong work ethic and commitment to excellence.
  • Understand and execute the mitigation scope of work, ensuring that all tasks are completed efficiently and effectively.
  • Communicate with customers, explaining the restoration process and setting expectations for quality and timeliness.
  • Safely complete assigned jobs, adhering to company processes and maintaining quality control on each project.
  • Perform water damage repair, including water extraction, pack-out of contents, removal/disposal of non-salvageable materials, cleaning of salvageable materials, light construction, and demolition, as per the scope of work.
  • Participate in our on-call rotation, responding to after-hours and weekend emergency losses.
  • Monitor and complete daily tasks on assigned water jobs, prioritizing activities and meeting deadlines.
  • Prepare documentation and pictures, following company policies and procedures to ensure reimbursement from insurance companies.
Requirements:
  • Strong work ethic and willingness to learn; experience in the restoration or construction industry is not required.
  • Valid Driver's License and satisfactory driving record.
  • Good verbal and written communication skills.
  • Good customer service skills.
  • Ability to comprehend and safely follow product label usage instructions.
  • Must be able to prioritize activities and meet deadlines.
  • Drug/Alcohol/Tobacco free required.
Preferred Certifications:
  • WTR – Water Damage Restoration Technician
  • ASD – Applied Structural Drying Technician
  • FSRT – Fire & Smoke Restoration Technician
  • OCT – Odor Control Technician
  • WRT – Water Damage Restoration Technician
Compensation and Incentives:
  • Competitive Wage: $20-26/hr
  • $500 Startup bonus after 90 days of employment
  • Regular performance bonus and other incentives
  • PTO Accrual
  • Health Insurance
  • Paid Training
  • Cell phone allowance


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