Disaster Restoration Team Lead
21 hours ago
Are you a motivated and experienced professional looking for a new challenge? Do you have a passion for helping others and a strong work ethic? We're seeking a Lead Technician/Crew Chief to join our team at ServiceMaster Restoration by David.
Job Summary:We're a leading provider of disaster restoration services, and we're looking for a skilled and dedicated individual to lead our mitigation crew. As a Lead Technician/Crew Chief, you'll be responsible for overseeing the restoration process, ensuring quality control, and providing exceptional customer service.
Key Responsibilities:- Lead the mitigation crew by example, demonstrating a strong work ethic and commitment to excellence.
- Understand and execute the mitigation scope of work, ensuring that all tasks are completed efficiently and effectively.
- Communicate with customers, explaining the restoration process and setting expectations for quality and timeliness.
- Safely complete assigned jobs, adhering to company processes and maintaining quality control on each project.
- Perform water damage repair, including water extraction, pack-out of contents, removal/disposal of non-salvageable materials, cleaning of salvageable materials, light construction, and demolition, as per the scope of work.
- Participate in our on-call rotation, responding to after-hours and weekend emergency losses.
- Monitor and complete daily tasks on assigned water jobs, prioritizing activities and meeting deadlines.
- Prepare documentation and pictures, following company policies and procedures to ensure reimbursement from insurance companies.
- Strong work ethic and willingness to learn; experience in the restoration or construction industry is not required.
- Valid Driver's License and satisfactory driving record.
- Good verbal and written communication skills.
- Good customer service skills.
- Ability to comprehend and safely follow product label usage instructions.
- Must be able to prioritize activities and meet deadlines.
- Drug/Alcohol/Tobacco free required.
- WTR – Water Damage Restoration Technician
- ASD – Applied Structural Drying Technician
- FSRT – Fire & Smoke Restoration Technician
- OCT – Odor Control Technician
- WRT – Water Damage Restoration Technician
- Competitive Wage: $20-26/hr
- $500 Startup bonus after 90 days of employment
- Regular performance bonus and other incentives
- PTO Accrual
- Health Insurance
- Paid Training
- Cell phone allowance
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