Mitigation Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Mitigation Lead Tech/Crew Leader to join our team at ServiceMaster Restoration by David. As a key member of our disaster restoration team, you will be responsible for leading by example in performing quality mitigation and remediation work, while motivating your crew to do the same.
Key Responsibilities- Lead by Example: Perform quality mitigation and remediation work, and motivate your crew to do the same.
- Customer Service: Give comfort to customers who are facing the major adversity of a disaster in their home or place of business.
- Team Management: Manage technicians assigned to jobs, and ensure that work is completed according to company processes and carrier standards.
- Communication: Interface with adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss.
- Documentation: Complete sketch and scope sheet for estimate, complete drying records using mobile software, and obtain customer signatures for approval purposes.
- Training and Development: May train new technicians or key operational team members.
- Safety and Compliance: Ensure safety standards are being followed during all active jobs, and report to work on time in a clean, complete uniform.
- Education: High school graduate or equivalent.
- Experience: Knowledge of disaster restoration or construction industry, and experience with using mobile software to enter data.
- Skills: Strong verbal and written communication skills, strong problem-solving skills, and ability to prioritize activities and meet deadlines.
- Certifications: Certifications such as ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, OCT – Odor Control Technician, and WRT – Water Damage Restoration Technician are preferred but not required.
- Competitive Wages: $20-26/hr
- Bonus and Incentives: Bonus and incentives for meeting performance goals.
- PTO Accrual: Accrue paid time off.
- Health Insurance: Offered to eligible employees.
- Opportunities for Advancement: Opportunities for advancement and training.
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Mitigation and Remediation Crew Leader
4 weeks ago
Hermitage, United States ServiceMaster Restoration by David Full timeServiceMaster Restoration by David is seeking a dedicated and experienced Mitigation Lead Technician/Crew Leader to join our team. We offer competitive wages, PTO, a signing bonus, and regular bonuses and incentives, as well as paid certification opportunities. If you excel in your work and thrive in a collaborative environment, we encourage you to...
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Mitigation Lead Tech/Crew Leader
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Hermitage, United States ServiceMaster Restoration by David Full time $20 - $26DO YOU HAVE EXPERIENCE IN THE RESTORATION INDUSTRY? ServiceMaster Restoration by David OFFERS COMPETITIVE WAGES, PTO, SIGNING BONUS AND OTHER REGULAR BONUS/ INCENTIVES, AS WELL AS PAID CERTIFICATION OPPORTUNITIES. IF YOU ARE GOOD AT WHAT YOU DO, COME JOIN THE PREMIER RESTORATION COMPANY, THE TEAM THAT WILL TRULY APPRECIATE YOUR CONTRIBUTION.Position...
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