Customer Experience Specialist
7 days ago
Company Overview:
Ted H Heaton III - State Farm Agent is a trusted name in insurance and financial services. Our agency is dedicated to providing exceptional customer experiences and promoting State Farm's premier products.
Salary and Benefits:
We offer a competitive salary plus commission/bonus structure, as well as comprehensive health benefits, paid time off, and flexible hours.
Job Description:
- Forge Lasting Customer Relationships: Proactively follow up with clients to ensure continued satisfaction and build enduring relationships.
- Empower Clients through Comprehensive Options: Employ a customer-centric approach to guide clients through insurance options, empowering them to make informed decisions.
- Drive Business Growth: Generate leads, coordinate appointments, and market tailored products and services to meet diverse customer needs.
Required Skills and Qualifications:
- Genuine Interest in Marketing Products: Demonstrate a genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional Communication Skills: Possess exceptional communication skills across all channels, including written, verbal, and attentive listening.
- People-Centric Mindset: Exhibit a people-centric mindset with a keen eye for detail.
- Proactive Problem-Solving Abilities: Demonstrate proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in Computer Functions: Display proficiency in learning and navigating computer functions efficiently.
- Collaborative Spirit: Thrive in a dynamic team environment with a collaborative spirit.
Benefits:
- Salary Plus Commission/Bonus
- Comprehensive Health Benefits
- Paid Time Off
- Flexible Hours
Estimated Salary: $55,000 - $70,000 per year.
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