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Senior Account Manager

2 months ago

Wilmington, Delaware, United States HUB International Full time
About HUB International

HUB International is a leading global insurance broker, providing a wide range of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.

As a member of our team, you will be part of a dynamic and entrepreneurial environment, supported by over 14,000 professionals in 500 offices across North America.

Job Summary

We are seeking a Senior Account Manager to join our Personal Insurance team. The successful candidate will be responsible for servicing personal insurance accounts, with a focus on organic growth and retention.

Key Responsibilities
  • Review and analyze personal accounts for coverage, limits, and make recommendations to clients.
  • Develop and maintain relationships with clients to ensure all service needs are met.
  • Develop new business from existing accounts and assigned leads, and contribute to meeting departmental production goals.
  • Gather information from clients and prepare applications for new and/or renewal coverage.
  • Prepare policy quotes based on client needs, rates, and coverages.
  • Prepare all transactions for assigned accounts, including applications, invoices, and forms.
  • Call out on lost business and maintain the accuracy of data in the agency management system.
  • May handle collections of premiums due.
  • Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
  • Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.
  • Meet KPI goals as established.
Requirements
  • Experience servicing personal accounts within an insurance agency.
  • Thorough knowledge of personal lines coverages and markets.
  • Experience with an electronic agency management system.
  • Active Massachusetts Producer license.
  • Excellent organizational, interpersonal, communication skills, and ability to work in a team environment.
  • Strong attention to detail.
  • Customer-focused.
What We Offer

HUB International is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran's status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.