Telecommunications Solutions Coordinator

6 days ago


San Diego, California, United States Smart City Networks, Limited Partnership Full time
Telecommunications Solutions Coordinator Job Description
At Smart City Networks, we are seeking a highly motivated and experienced Telecommunications Solutions Coordinator to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, identifying and resolving technical issues, and building strong relationships with clients. If you possess excellent communication skills, a strong work ethic, and a passion for technology, we encourage you to apply for this exciting opportunity.

Responsibilities
* Providing exceptional customer service and support to clients
* Identifying and resolving technical issues with exhibitors' internet connections
* Building client relationships by consulting with clients on their internet and telephony needs
* Crosstraining as a networking technician for event installations
* Receiving and processing customer orders
* Selling value-added services
* Providing service desk support and daily booth check-ins

Requirements
* High school diploma or equivalent required; 1-3 years of customer/exhibitor service experience preferred
* Knowledge of data networking products/services desired
* Excellent oral and written communication skills
* Personal computer skills required; proficiency in Microsoft Office, Word, Excel, and 10-key preferred

Salary and Benefits
We offer a competitive salary of $65,000 - $85,000 per year, depending on experience. Additionally, you will be eligible for benefits, including health insurance, paid time off, and opportunities for professional growth and development.

About Us
Smart City Networks is a leading provider of telecommunications services for convention centers and meeting facilities. We have been serving the industry for over 30 years, managing technology services for more than 3,000 events annually. Our team of experts provides top-notch support to our clients, ensuring a seamless experience at every event.

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