Quality Team Leader

2 days ago

Jacksonville, Florida, United States Mental Health Resource Center Full time
Job Title: Quality Team Leader

Mental Health Resource Center is seeking a highly skilled Quality Team Leader to join our team. As a Quality Team Leader, you will be responsible for developing and implementing a plan for monitoring and reporting the Agency's progress on incorporating certified community behavioral health clinic (CCBHC) standards into service delivery.

Key Responsibilities:
  • Identify and implement standardized measurement-based and fidelity measurement tools.
  • Assist programs with integrating measurement-based tools in service delivery.
  • Ensure programs are familiar with fidelity measures for evidence-based practices and are able to demonstrate fidelity in documentation.
  • Become familiar with Department of Children and Families and Managing Entities guidance documents, monitoring tools, applicable administrative codes, State statutes and contractual requirements and develop mechanisms for monitoring compliance with these documents/requirements.
  • Become knowledgeable of Joint Commission requirements and assist programs with compliance with standards.
  • Develop and implement patient record audit forms, aggregates data and provides reports for program management.
  • Provide regular reports that demonstrate the activities of quality coaches.
  • Assess and monitor competency of agency staff in the use of measurement-based care and evidence-based interventions.
  • Develop and implement processes to measure the overall quality of services provided.
  • Assess and monitor compliance with implementation of CCBHC standards into service delivery.
  • Become proficient in the Electronic Health Record system and serve as a resource for staff in problem solving, pulling reports, and qualitative documentation.
  • Develop processes for quality coaches to perform Electronic Health Record validations including identifying cases that need to be closed due to inactivity.
  • Identify training needs of programs and works with Trainer to develop trainings in response to assessed needs.
  • Develop processes for coordination of care provided by Designated Collaborating Organizations (DCOs) into service delivery.
  • Conduct individual supervisory sessions with Quality Coaches and assists staff with developing schedules. Monitors productivity, outcomes, and customer satisfaction.
  • Facilitate recruitment, hiring, orientation, retention, evaluation and employee relations actions of staff in coordination with supervisor and the Human Resource Department.
Requirements:
  • Masters degree in human services, business, education or a healthcare related field required.
  • One year of experience working in the mental health field or healthcare required.
  • Supervisory experience required.
  • Experience working with adults experiencing serious mental illness is preferred.
  • Experience completing quality improvement or performance improvement projects preferred.
  • Proficiency in Microsoft Office Programs, Excel, Outlook, and the use of the Internet. Must demonstrate proficiency in the MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.
  • Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including staff, supervisory staff, surveyors, auditors, SAMHSA staff, and other stakeholders and reviewers.

  • Clinical Quality Nurse Leader

    2 days ago

    Jacksonville, Florida, United States UF Health Full time

    Job SummaryWe are seeking a highly skilled Clinical Quality Nurse Leader to join our team at UF Health. The successful candidate will provide clinical leadership and support to our multidisciplinary team, working towards achieving excellence in patient and family experience, quality outcomes, and nurse satisfaction.Key ResponsibilitiesParticipate in...

  • Nursing Team Leader

    4 weeks ago

    Jacksonville, Florida, United States Mayo Clinic Full time

    About Mayo Clinic Mayo Clinic is recognized as a leader in healthcare, excelling in numerous specialties as per U.S. News & World Report. Our commitment to patient-centered care extends to our employees, as we offer competitive salaries and comprehensive benefits to support you and your family both now and in the future. With ample opportunities for...

  • Team Leader

    4 weeks ago

    Jacksonville, Florida, United States Cold Stone Creamery Full time

    Join Our Team as an Assistant Manager!As an Assistant Manager at Cold Stone Creamery, you will play a vital role in our operations. Your responsibilities will include:Training and Development: Mentor and guide employees and team leaders to enhance their skills.Task Delegation: Assign responsibilities to team members and ensure effective follow-up.Performance...

  • Clinical Quality Nurse Leader SICU

    1 week ago

    Jacksonville, Florida, United States UF Health Full time

    Job SummaryWe are seeking a highly skilled Clinical Quality Nurse Leader to join our team at UF Health. This role will provide clinical and analytical support to a multidisciplinary team, working towards achieving excellence in patient and family experience, quality outcomes, and nurse satisfaction.Key ResponsibilitiesParticipate in multidisciplinary team...

  • Team Leader in Training

    4 weeks ago

    Jacksonville, Florida, United States Domino's Pizza LLC Full time

    Join Our Team! We are currently seeking enthusiastic individuals for the role of Team Leader and Management Trainee. Could you be our next standout performer? While prior experience is beneficial, it is not mandatory as we believe that skills can be developed. As a Team Leader at Domino's Pizza LLC, your responsibilities will include: Overseeing daily...

  • Urology Nursing Team Leader

    4 weeks ago

    Jacksonville, Florida, United States Mayo Clinic Hospital in Florida Full time

    Position Overview:The Urology Nursing Team Leader plays a pivotal role in the management and coordination of nursing care within the unit. Why Choose Mayo Clinic?Mayo Clinic is recognized for excellence in numerous specialties, as highlighted by U.S. News & World Report. We prioritize patient needs while also focusing on the well-being of our employees...

  • Patient Services Team Leader

    4 weeks ago

    Jacksonville, Florida, United States Compass Group USA Full time

    Position Overview:We are seeking a dedicated and experienced individual for the role of Patient Services Team Leader. This full-time position is essential in ensuring the smooth operation of our Patient Dining Program.Key Responsibilities:Coordinate patient meal services, addressing special requests and dietary needs.Supervise and train Patient Dining...

  • Urology Nursing Team Leader

    4 weeks ago

    Jacksonville, Florida, United States Mayo Clinic Hospital in Florida Full time

    Position: Registered Nurse Team Lead - UrologyAbout Mayo ClinicMayo Clinic is recognized as a leader in numerous specialties, according to U.S. News & World Report. We prioritize patient needs while also investing in our employees through competitive compensation and comprehensive benefits, ensuring the well-being of you and your family now and in the...

  • Team Leader

    4 weeks ago

    Jacksonville, Florida, United States Domino's Pizza LLC Full time

    Join Our Team as an Assistant Manager!At Domino's Pizza LLC, we are seeking a dedicated Assistant Manager to support our operations and lead our team to success. In this role, you will:Recruit and Develop Talent: Assist in the recruitment, interviewing, and onboarding of new team members.Provide Coaching: Mentor fellow team members on adhering to store...

  • Automotive Sales Team Leader

    4 weeks ago

    Jacksonville, Florida, United States O'Steen Automotive Group Full time

    Position OverviewBecome a vital part of O'Steen Automotive Group as a Full-Time Sales Team Leader. This role presents an exciting opportunity to guide our sales personnel in achieving excellence within the automotive sector. You will be instrumental in fostering a vibrant workplace where innovation and success are celebrated.Your Responsibilities as a Sales...

  • Operational Excellence Team Leader

    2 weeks ago

    Jacksonville, Florida, United States Brookshire Grocery Company Full time

    Job SummaryWe are seeking a highly skilled and experienced Operational Excellence Team Leader to join our team at Brookshire Grocery Company. As a key member of our operations team, you will be responsible for executing various store operation standards and procedures to maintain quality of product, food and physical safety, and inventory stock levels.Key...

  • Technical Support Team Leader

    4 weeks ago

    Jacksonville, Florida, United States IQ Fiber Full time

    The digital landscape is integral to our daily lives, yet many experience challenges with their internet services. At IQ Fiber, we are dedicated to providing 100% fiber-optic high-speed internet, clear pricing, and exceptional customer support to enhance the online experience. Joining the expanding IQ Fiber family means your efforts will significantly...

  • Operational Excellence Team Leader

    4 days ago

    Jacksonville, Florida, United States Brookshire Grocery Company Full time

    Job SummaryAs an Operational Excellence Team Leader at Brookshire Grocery Company, you will play a crucial role in executing store operation standards and procedures to maintain quality of product, food and physical safety, and inventory stock levels. You will work closely with upper management to train and develop partners, schedule, plan, assign, and...

  • Truck Driver

    2 weeks ago

    Jacksonville, Florida, United States Leader Freight Systems Full time

    Job Opportunity for Experienced DriversWe are seeking qualified Class A CDL drivers to join our team at Leader Freight Systems. As a company driver, you will have the opportunity to drive a variety of equipment, including dry van and reefer trailers.Key Responsibilities:Drive a Class A CDL vehicle, hauling dry van and reefer cargoMeet safety and regulatory...

  • Truck Driver

    2 weeks ago

    Jacksonville, Florida, United States Leader Freight Systems Full time

    Job Opportunity for Experienced DriversWe are seeking qualified Class A CDL drivers to join our team at Leader Freight Systems. As a company driver, you will have the opportunity to drive a variety of equipment, including dry vans and reefers, and enjoy a competitive compensation package.Key Responsibilities:Drive a Class A CDL vehicle, hauling dry van and...

  • Sales Team Leader

    3 weeks ago

    Jacksonville, Florida, United States Breakthru Beverage Group Full time

    Overview A Sales Team Leader is responsible for achieving the sales volume and distribution targets set by the company and its suppliers. This role involves effectively managing and mentoring a team of sales representatives to ensure they meet their performance standards through strategic planning, organization, training, and execution. Key...

  • Senior Portfolio Management Team Leader

    4 weeks ago

    Jacksonville, Florida, United States First Citizens Bank Full time

    Overview: The Senior Portfolio Management Team Leader is tasked with overseeing and guiding a dedicated group of Portfolio Managers, ensuring the effective management of a diverse portfolio of commercial lease transactions. This role is integral to aligning with risk management initiatives necessary for the successful administration of the portfolio.Key...

  • Truck Driver

    2 weeks ago

    Jacksonville, Florida, United States Leader Freight Systems Full time

    Leader Freight Systems is seeking a skilled Driver to join our team. As a Driver, you will be responsible for transporting goods across the 48 states. The ideal candidate will have a Class A CDL and experience with dry van and reefer trailers. We offer a competitive salary and benefits package, including detention pay, extra stop pay, and layover pay. Our...

  • Truck Driver

    2 weeks ago

    Jacksonville, Florida, United States Leader Freight Systems Full time

    Leader Freight Systems is seeking a skilled Driver to join our team. As a Driver, you will be responsible for transporting goods across the 48 states. The ideal candidate will have a Class A CDL and experience with dry van and reefer trailers. We offer a competitive salary and benefits package, including detention pay, extra stop pay, and layover pay. Our...

  • Truck Driver

    2 weeks ago

    Jacksonville, Florida, United States Leader Freight Systems Full time

    Leader Freight Systems is seeking experienced Drivers to join our team. As a Company Driver with a Class A CDL, you will be responsible for hauling freight across the 48 states. Our fleet offers a variety of equipment, including dry van, reefer, and flatbed trailers. We also offer hazmat and tanker opportunities with a weekly salary of $1900. Team drivers...