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Customer Service Representative

4 weeks ago

Augusta, Georgia, United States Cj Bray - State Farm Agent Full time
Job DescriptionAs a Customer Service Representative with Cj Bray - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with our agency team, and anticipating the needs of our community members.

We are seeking a dedicated and customer-focused individual who is eager to grow with our team. If you have strong communication and interpersonal skills, a detail-oriented approach, and previous customer service experience, we encourage you to apply.

Responsibilities:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Requirements:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.