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Implementation Manager
2 months ago
We are seeking a highly skilled Implementation Manager to join our team at Pattern. As an Implementation Manager, you will play a critical role in developing and implementing processes that drive business growth and efficiency.
Key Responsibilities:- Develop and maintain comprehensive process documentation, including SOPs and playbooks.
- Collaborate with cross-functional teams to ensure seamless execution and alignment with business objectives.
- Design and implement data-driven decision-making processes to drive business growth and efficiency.
- Provide training and guidance to internal and external stakeholders on process implementation and optimization.
- Lead the development of processes to support global expansion, including but not limited to Creators, TikTok, PXM, fulfillment, and marketplaces.
- Lean/Six Sigma Certified
- Proficient in reporting tools and query building (Excel, SQL, Tableau, etc.)
- Proven track record of implementing and maintaining cross-functional programs/processes with multiple stakeholder expectations being met
- Experience in providing low-code solutions to automate wherever possible
- Bonus if you have operational experience within the ecomm/retail industry
- Competitive pay and benefits package
- Opportunities for professional growth and development
- A dynamic and collaborative work environment
- Recognition and rewards for outstanding performance
At Pattern, we are committed to creating a workplace culture that values diversity, equity, and inclusion. We believe in fostering a collaborative and supportive environment that allows our employees to thrive and grow. If you are a motivated and results-driven individual who is passionate about process improvement and data-driven decision making, we encourage you to apply for this exciting opportunity.