Patient Access Service Representative

6 days ago


Milwaukee, Wisconsin, United States Froedtert & Medical College of Wisconsin Full time

Job Summary

The Patient Access Service Representative plays a vital role in delivering exceptional patient experiences for front of house/patient-facing needs at Froedtert & Medical College of Wisconsin. This position requires a proactive and helpful approach to greet patients and visitors, creating a welcoming and friendly atmosphere.

Key Responsibilities

  • Proactively greet patients and visitors to create a positive experience
  • Deliver exceptional customer service to patients and families
  • Collaborate with healthcare teams to ensure seamless patient flow
  • Provide accurate and timely information to patients and families

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and critical thinking skills
  • Ability to maintain confidentiality and handle sensitive information

About Us

Froedtert & Medical College of Wisconsin is a leading healthcare provider in the region, committed to delivering exceptional patient care and advancing medical knowledge.



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