Patient Access Service Representative
6 days ago
Job Summary
The Patient Access Service Representative plays a vital role in delivering exceptional patient experiences for front of house/patient-facing needs at Froedtert & Medical College of Wisconsin. This position requires a proactive and helpful approach to greet patients and visitors, creating a welcoming and friendly atmosphere.
Key Responsibilities
- Proactively greet patients and visitors to create a positive experience
- Deliver exceptional customer service to patients and families
- Collaborate with healthcare teams to ensure seamless patient flow
- Provide accurate and timely information to patients and families
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and critical thinking skills
- Ability to maintain confidentiality and handle sensitive information
About Us
Froedtert & Medical College of Wisconsin is a leading healthcare provider in the region, committed to delivering exceptional patient care and advancing medical knowledge.
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