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Insurance Account Manager Associate

2 months ago

Syracuse, New York, United States Alera Group Full time
About the Role

Alera Group is seeking a highly motivated and experienced Account Manager Associate to join our team. As a key member of our Commercial Lines team, you will play a critical role in supporting our Account Managers and enhancing client service.

Key Responsibilities
  • Provide exceptional client service to meet client needs and exceed expectations.
  • Support new business and renewal processes, managing assigned programs and ensuring compliance with client management systems.
  • Act as a liaison between Account Managers and Carrier Partners, navigating carrier websites for rating, billing, endorsements, and loss retrieval.
  • Pursue training opportunities for personal and professional growth, building strong relationships and sharing valuable insights with the team.
Requirements
  • Detail-oriented, organized, and self-motivated with strong time management skills to prioritize and meet deadlines.
  • Excellent verbal and written communication abilities, with a strong focus on relationship-building and customer service.
  • Driven to exceed customer expectations, with a passion for learning about the insurance industry and staying up-to-date on industry trends.
  • Comfortable managing multiple data systems and navigating insurance websites, with a strong understanding of Microsoft Office products.
What We Offer

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life, and disability insurance, 401k, paid time off, and much more. We're an equal opportunity employer, committed to diversity and inclusion in the workplace.

Salary range is $40,000 - $60,000 per year, based on experience. If you're a motivated and experienced professional looking to grow your career in the insurance industry, we encourage you to apply.