Cooper Spur Front Desk Representative

3 days ago


Portland, Oregon, United States Mt. Hood Meadows Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at Cooper Spur Mtn. Resort. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, managing the check-in and check-out process, and responding to guest inquiries.

Key Responsibilities
  • Provide warm and welcoming service to guests, ensuring a positive and memorable experience
  • Manage the front desk operations, including check-in, check-out, and guest services
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Assist with administrative tasks, such as data entry and record-keeping
  • Collaborate with other departments to ensure seamless guest service
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Reliable transportation for winter driving conditions
  • Availability to work weekends and holidays during the winter season
Preferred Qualifications
  • Experience in a hotel or resort front desk role
  • Proficiency in Microsoft Office software
Benefits
  • Competitive hourly rate
  • Employer-paid medical, dental, and vision insurance
  • 401(k) plan with employer match
  • Vacation and sick pay
  • Employee assistance program
Perks
  • Year-round housing available
  • Summer lift access for employees and qualifying dependents
  • Ski/snowboard season pass for employees and qualifying dependents
  • Free ski/snowboard group lessons and discounts on rental gear
  • Buddy tickets and resort discounts


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