Residential Plumbing Technician
2 weeks ago
The Plumbing Service Technician plays a vital role in diagnosing, repairing, and maintaining plumbing systems while ensuring exceptional customer satisfaction through effective communication and sales performance. This role requires a blend of technical skills, strong interpersonal abilities, and the capacity to work both independently and collaboratively.
Key Responsibilities- Issue Identification: Assess plumbing problems and determine the required tools and materials for effective resolution.
- Cost Assessment: Provide detailed written estimates for customers regarding the cost of services.
- Installation and Maintenance: Cut, assemble, and install piping systems, taking into account the existing infrastructure.
- Tool Proficiency: Effectively utilize a range of plumbing tools and equipment.
- System Troubleshooting: Diagnose and repair pipe and pipeline systems using various techniques.
- Leak Identification: Detect and rectify leaks from unidentified sources.
- Drain Maintenance: Execute comprehensive drain cleaning operations.
- Regulatory Compliance: Understand and adhere to building codes to ensure optimal work practices.
- Record Keeping: Complete all necessary documentation, including forms, reports, logs, and records of services performed and recommendations made.
- Safety Standards: Follow safety policies, established procedures, and quality standards rigorously.
- Sales Performance: Achieve sales targets through effective customer engagement and service delivery.
- At least 2 years of experience in residential plumbing.
- Strong understanding of plumbing principles, water distribution, and waste disposal systems.
- Ability to follow both verbal and written instructions.
- Excellent communication and customer service skills.
- Friendly and approachable demeanor, promoting a positive company image.
- Team-oriented with a willingness to assist in various business areas.
- Analytical mindset, focused on quality and results.
- Physically capable of meeting job demands.
- Valid driver's license with a clean driving record.
- Successful completion of pre-employment assessments and physical evaluations.
- Regular activities include sitting, handling, feeling, and typing.
- Frequent communication through speaking and listening.
- Occasional tasks may involve standing, walking, stooping, kneeling, crouching, or crawling.
- Ability to lift and carry up to 25 pounds.
- Specific vision capabilities, including close, distance, peripheral vision, depth perception, and focus adjustment.
- Company vehicle provided for work-related tasks.
- Tools necessary for job performance supplied.
- Company-issued cellphone.
- 401K retirement savings plan.
- Comprehensive medical, dental, and vision insurance coverage.
- Life insurance benefits.
- Paid time off for vacations and holidays.
ASI Hastings, a trusted name in plumbing services, is committed to upholding the highest standards of service and integrity. Our core values emphasize trust, safety, quality, respect, integrity, cleanliness, and communication, ensuring that we deliver exceptional service to our clients.
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