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Store Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at H and H Coldwater LLC. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our Dairy Queen restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Leadership and Management: Lead and manage a team of employees to achieve sales and customer satisfaction goals.
- Customer Service: Ensure that all customers receive exceptional service, exceeding their expectations and building a loyal customer base.
- Operations Management: Oversee the efficient operation of the restaurant, including inventory management, cash handling, and food safety protocols.
- Marketing and Sales: Develop and implement local, regional, and national marketing promotions to attract new customers and increase sales.
- Financial Management: Manage restaurant profit and loss, including controlling costs and optimizing sales.
- Experience: Minimum 3-5 years of restaurant management experience, with responsibility for restaurant profit and loss.
- Education: High School diploma or equivalent.
- Skills: Strong hospitality and customer service skills, proven track record of effectively managing COGS and labor, and excellent communication and leadership skills.
