Assistant Store Manager

22 hours ago

Fort Wayne, Indiana, United States Community Choice Financial Family of Brands Full time
About the Role

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring the overall success of our store.

Key Responsibilities
  • Train, coach, and supervise customer service team members to ensure adherence to quality standards, safety procedures, and company policies.
  • Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions, and ancillary products.
  • Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition.
  • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
  • Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge-off accounts, including collection calls.
  • Ensure a work environment that upholds compliance with company policies and procedures, as well as local, state, and federal laws and regulations.
  • Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
  • Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Requirements
  • High School Diploma or equivalent required.
  • Minimum one year experience in customer service, sales, or retail.
  • At least 3 months of supervisory, key holder, or relevant leadership experience.
  • Excellent verbal and written communication skills.
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems.
  • Must be at least 18 years of age (19 in Alabama).
  • Background check required (subject to applicable law).
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
  • Leadership in a sales or customer service-oriented position.
  • Management experience in retail, convenience store, grocery, financial, service, or related industries.
  • Experience in check cashing, document verification, money order processing.
  • Bilingual English/Spanish is a plus and may be required for certain locations.
What We Offer
  • A comprehensive new hire training program.
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
  • Performance-based career advancement.
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options.
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Company-Sponsored Life and AD&D Insurance.
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance.
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment).
  • Diverse Culture and Inclusive Environment.
  • A relaxed, business casual dress code that includes jeans and sneakers.

  • Assistant Store Manager

    3 weeks ago

    Fort Wayne, Indiana, United States Tuesday Morning Full time

    Job Title: Assistant Store ManagerAt Tuesday Morning, we are seeking an experienced Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for managing the daily operations of the store and ensuring the execution of company policies, procedures, and programs to achieve store sales and profit goals.Key...

  • Assistant Store Manager

    3 weeks ago

    Fort Wayne, Indiana, United States Community Choice Financial Family of Brands Full time

    About the RoleWe are seeking a highly skilled and motivated Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring the overall success of our...

  • Assistant Store Manager

    3 weeks ago

    Fort Wayne, Indiana, United States Community Choice Financial Family of Brands Full time

    About the RoleWe are seeking a highly skilled and motivated Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring the overall success of our...

  • Store Operations Manager

    1 week ago

    Fort Wayne, Indiana, United States Cap N Cork Full time

    Job Title: Store Operations ManagerCap N Cork is seeking a highly motivated and detail-oriented Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for assisting in the execution of company policies, procedures, and programs, while meeting and/or exceeding sales and other internal goals.Key...

  • Store Operations Manager

    2 weeks ago

    Fort Wayne, Indiana, United States Cap n' Cork Full time

    Job Title: Manager In TrainingCap N Cork is seeking a highly motivated and dedicated individual to join our team as a Manager In Training. As a Manager In Training, you will have the opportunity to learn and develop the skills necessary to succeed in a management role.Job Summary:The Manager In Training will assist in the execution of company policies,...

  • Store Operations Manager

    3 weeks ago

    Fort Wayne, Indiana, United States Cap n' Cork Full time

    Job SummaryCap N Cork is seeking a highly motivated and dedicated individual to join our team as a Manager In Training. This role offers a unique opportunity to develop leadership skills and gain hands-on experience in store operations and management.Key ResponsibilitiesAssist in the execution of company policies and procedures to ensure seamless store...

  • Store Manager

    3 weeks ago

    Fort Wayne, Indiana, United States McIntosh Energy Company Full time

    Job SummaryThe Store Manager is responsible for overseeing the day-to-day operations of our convenience stores, ensuring a seamless customer experience and driving sales growth. This role requires strong leadership and communication skills, as well as the ability to manage multiple priorities and make informed decisions.Key ResponsibilitiesRecruit, train,...

  • Store Operations Manager Trainee

    2 days ago

    Fort Wayne, Indiana, United States Cap N Cork Full time

    Job Title: Store Operations Manager TraineeCap N Cork, a leading retailer, is seeking a highly motivated and organized Store Operations Manager Trainee to join our team. As a Store Operations Manager Trainee, you will assist in the execution of company policies, procedures, and programs, while meeting and/or exceeding sales and other internal goals.Key...

  • AutoZone Store Manager Trainee

    2 weeks ago

    Fort Wayne, Indiana, United States AutoZone Full time

    AutoZone Store Manager Trainee Job DescriptionAutoZone is seeking a highly motivated and detail-oriented Store Manager Trainee to join our team. As a Store Manager Trainee, you will be responsible for supporting the Store Manager in the overall operation of the store, including retail/commercial management, supervision, and policy implementation.Key...

  • Store Operations Manager Trainee

    2 days ago

    Fort Wayne, Indiana, United States Cap n' Cork Full time

    Job OverviewCap N Cork is seeking a highly motivated and dedicated individual to join our team as a Store Operations Manager Trainee. This role is designed to provide a comprehensive training program, equipping the selected candidate with the skills and knowledge necessary to excel in a retail management position.The ideal candidate will possess excellent...

  • Store Operations Manager

    3 weeks ago

    Fort Wayne, Indiana, United States McIntosh Energy Company Full time

    Company Overview:At McIntosh Energy Company, our goal is to provide a unique shopping experience for our customers. We strive to be more than just a convenience store, aiming to Refresh, Refuel, and Reward each customer who visits our locations. Our chain of convenience stores and Sunoco gas stations is located throughout the Fort Wayne area, offering a wide...

  • Retail Store Manager

    3 weeks ago

    Fort Wayne, Indiana, United States Bass Pro Shops Full time

    Job Title: Retail ManagerJob Summary:The Retail Manager is responsible for overseeing the sales and customer service operations of a retail store. This includes managing sales teams, maintaining store appearance, and ensuring excellent customer service.Key Responsibilities:Manage sales teams to achieve sales targets and improve customer satisfaction.Maintain...

  • Store Manager

    2 days ago

    Fort Wayne, Indiana, United States Spencer Gifts - Spirit Halloween Full time

    Job Title: Store Manager - Spirit HalloweenJob Summary:The Store Manager is responsible for overseeing the overall operation of a Spirit Halloween store, ensuring maximum sales and profitability. This includes establishing and maintaining guest services, controlling expenses, and managing shrink, merchandising, inventory control, staffing, and setup,...

  • Retail Store Manager

    2 days ago

    Fort Wayne, Indiana, United States Bass Pro Shops Full time

    Job Summary:The Group Sales Manager is responsible for supervising one or more Sales Departments within the store, including merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service activities.Key Responsibilities:Supports a strong commitment to world-class customer service and ensures a...

  • Assistant Manager Trainee

    3 weeks ago

    Fort Wayne, Indiana, United States Big Red Liquors Full time

    Job Title: Assistant Manager In TrainingAt Cap N Cork, we're seeking a highly motivated and detail-oriented Assistant Manager In Training to join our team. As a key member of our store operations, you'll be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the Store Manager in...

  • Store Associate

    2 weeks ago

    Fort Wayne, Indiana, United States The Sherwin-Williams Company Full time

    Job Title: Store AssociateWe are seeking a highly motivated and customer-focused Store Associate to join our team at The Sherwin-Williams Company.Job Summary:The Store Associate will be responsible for providing exceptional customer service, assisting customers with their needs, and maintaining a clean and organized store environment.Key...

  • Assistant Manager

    4 weeks ago

    Fort Wayne, Indiana, United States Hungry Howie's Pizza Full time

    Assistant Manager Job DescriptionWe are seeking a highly motivated and experienced Assistant Manager to join our team at Hungry Howie's Pizza. As a key member of our management team, you will be responsible for ensuring the smooth operation of our stores, leading our team members, and providing exceptional customer service.Key Responsibilities:Leadership and...

  • Assistant Manager

    3 weeks ago

    Fort Wayne, Indiana, United States The Tile Shop, Inc. Full time

    Job Title: Assistant ManagerJob Summary:The Tile Shop is seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in leading our sales team to achieve sales goals and providing exceptional customer service.Key Responsibilities:Lead and develop a high-performing sales team to achieve sales goals and...

  • Store Associate

    3 weeks ago

    Fort Wayne, Indiana, United States The Sherwin-Williams Company Full time

    Job Title: Store AssociateWe are seeking a highly motivated and customer-focused Store Associate to join our team at The Sherwin-Williams Company. As a Store Associate, you will play a critical role in providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key Responsibilities:Provide excellent...

  • Grocery Department Assistant Manager

    39 minutes ago

    Fort Wayne, Indiana, United States The Kroger Company Full time

    Assistant Department LeaderThe Kroger Company is seeking a highly skilled and motivated Assistant Department Leader to join our team. As an Assistant Department Leader, you will be responsible for assisting with monitoring and controlling supply expenses for the department, managing cash control, sales, and cash items and records for the store, and...