Store Operations Manager

1 week ago


Fort Wayne, Indiana, United States Cap N Cork Full time
Job Title: Store Operations Manager

Cap N Cork is seeking a highly motivated and detail-oriented Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for assisting in the execution of company policies, procedures, and programs, while meeting and/or exceeding sales and other internal goals.

Key Responsibilities:
  • Assist in the coordination of store activities to maximize sales, profits, and customer satisfaction.
  • Assist in interviewing, selecting, hiring, and training of all hourly associates.
  • Maintain the highest level of customer service by ensuring service standards are high and minimal complaints are quickly resolved.
  • Assist in supervision of freight process to ensure compliance to company guidelines and productivity standards.
  • Assist in maintaining interior and exterior store standards, ensuring merchandise presentation is in accordance with company direction.
  • Assist in management and supervision of office functions, payroll, and controllable expenses.
  • Assist in development and implementation of creative plans to increase store sales while minimizing losses.
  • Maintain communication with Area and Zone Managers to stay abreast of company initiatives.
  • Assist in providing human resource management, including but not limited to staffing plans, performance evaluations, and training & development.
  • Assist in the preparation of all necessary reports and paperwork.
Requirements:
  • Welcoming and helpful attitude toward guests and other team members.
  • Communicating effectively, using positive language, to internal staff & external visitors.
  • Strong time management and prioritization skills.
  • Advanced math, utilizing decimals & money counting skills.
  • Professional appearance and a friendly, approachable demeanor.
  • Ability to communicate and motivate effectively.
  • Collect, interpret, and/or analyze complex data and information.
  • Strong attention to detail.
  • Process customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly.
  • Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data.
Eligible Employee Benefits:
  • Premium Pay paid out bi-weekly - based on experience, availability and level of service provided to our customers.
  • Quality, comprehensive paid training.
  • Store-to-Store Travel Mileage Reimbursement.
  • 401k with company percentage match.
  • Access to HSA.
  • Paid vacation, holidays, and sick leave.
  • Benefits package including medical, dental, vision, & life insurance.


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