Duck Donuts Team Lead
4 days ago
Salary: $42,000 - $52,000 per year
Job Description: As a Team Lead at Duck Donuts, you will play a key role in ensuring the success of our restaurant. You will supervise staff, assign duties, and maintain a high level of customer service during your shift. You will also assist with scheduling, training, and inventory management.
Responsibilities:
- Train and manage employees to achieve excellent customer service and sales performance
- Lead by example, demonstrating strong work ethic and a commitment to quality
- Resolve customer complaints in a professional and timely manner
- Maintain accurate inventory levels, reorder stock as needed, and maintain a clean and safe working environment
- Cover shifts as needed, including weekdays and alternating weekends
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Previous experience in food service management or a related field
- Familiarity with point-of-sale software and cash handling procedures
- Excellent communication and leadership skills
Benefits:
- Dental insurance
- Employee discounts on food and merchandise
- Flexible scheduling
- Free meals while on duty
- Health insurance
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