Restaurant Operations Supervisor
5 days ago
At Duck Donuts, we're committed to delivering exceptional customer experiences through innovative products and engaging services. As a Shift Lead, you'll play a vital role in driving this mission forward by overseeing the day-to-day operations of our restaurant. You will lead a talented team, provide top-notch customer service, and maintain a clean, organized workspace. If you have a passion for leading others, delivering high-quality results, and promoting a positive atmosphere, we encourage you to apply.
**Responsibilities:**
- Provide direction to employees, allocating tasks to meet business objectives.
- Liaise with staff to resolve customer complaints, utilizing excellent communication and problem-solving skills.
- Monitor inventory levels, ordering supplies as necessary to prevent stockouts.
- Cover colleague absences, showcasing adaptability and commitment to the team's success.
**Qualifications:**
- Previous experience in food service management or a related field, preferably with a bachelor's degree or higher.
- Leadership skills, ability to motivate teams and foster a positive work environment.
- Familiarity with POS systems, proficiency in using technology to streamline transactions.
- Ability to function effectively in fast-paced situations, remaining composed under pressure.
Benefits and Perks
We value our team members' contributions and offer attractive benefits, including dental insurance, employee discounts, flexible scheduling, free food & snacks, and health insurance. Join us in creating unforgettable customer experiences
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