Shift Team Manager
1 day ago
**About Us**
Duck Donuts, a leading donut company, is seeking an experienced Shift Lead to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring exceptional customer service and maintaining a smooth-running store environment.
**Key Responsibilities:**
- Train and manage employees, assigning duties as needed to ensure seamless store operations.
- Lead your team in providing outstanding customer service, resolving complaints professionally and efficiently.
- Maintain accurate inventory levels, reordering stock when necessary to avoid shortages.
- Cover absent employee shifts, demonstrating adaptability and flexibility.
**Requirements:**
- Bachelor's degree or equivalent experience in food service management or related field.
- Proven leadership skills, with experience managing teams and implementing effective operational strategies.
- Familiarity with point-of-sale (POS) software, enabling efficient transaction processing.
- Able to work effectively under pressure, maintaining calm composure during peak hours.
Benefits
We offer competitive compensation packages, including dental insurance, employee discounts, flexible scheduling, free food & snacks, and health insurance. Our restaurants operate on weekdays and alternating weekends, allowing for a dynamic work-life balance.
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