Duck Donuts Shift Lead

2 days ago


Chesterfield, Missouri, United States Duck Donuts Full time
About This Role
As a Shift Lead at Duck Donuts, you will be part of a dynamic team dedicated to serving our customers delicious treats while maintaining a clean, welcoming store environment. Your primary responsibilities will include supervising employees, handling customer interactions, and ensuring our store runs smoothly. To succeed in this role, you should possess strong leadership skills, excellent communication abilities, and the capacity to remain composed under pressure. We offer competitive compensation packages, including dental insurance, employee discounts, flexible scheduling, free food & snacks, and health insurance.

**Key Tasks:**
  • Supervise employees, assigning tasks to meet store objectives and deadlines.
  • Interact with customers, addressing concerns and resolving issues promptly.
  • Oversee inventory management, maintaining accurate records and ordering supplies as needed.
  • Manage time-off requests and schedule adjustments for colleagues.

**Essential Requirements:**
  • Experience in food service management or a related field, with a focus on leadership and customer service.
  • Strong communication and interpersonal skills, with the ability to build rapport with colleagues and customers alike.
  • Proficiency in using POS systems to process transactions efficiently.
  • Capacity to work well under pressure, prioritizing tasks and managing multiple responsibilities simultaneously.

Compensation
We estimate that the annual salary for this position ranges between $45,000 and $65,000 based on industry standards, location, and level of experience. Please note that this figure is approximate and may vary depending on individual circumstances.
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