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Restaurant Operations Manager

2 months ago

Cambridge, Massachusetts, United States Domino's Pizza LLC Full time

About the Role:

We are seeking a highly motivated and experienced General Manager to join our team at Domino's Pizza LLC. As a General Manager, you will be responsible for the overall success of our store, including sales growth, customer satisfaction, and employee development.

Key Responsibilities:

  • Manage all aspects of store operations, including cost controls, inventory management, cash handling, and customer relations.
  • Lead and motivate a team of employees to achieve sales and customer satisfaction goals.
  • Implement and maintain high standards of store cleanliness, safety, and security.
  • Develop and execute marketing strategies to drive sales and increase brand awareness.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner.
  • Manage employee relations, including recruitment, training, and performance management.
  • Conduct regular store audits to ensure compliance with company standards.
  • Identify opportunities for growth and improvement, and implement changes as needed.

Requirements:

  • 2+ years of experience in a management role, preferably in the food service industry.
  • Proven track record of success in sales growth, customer satisfaction, and employee development.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • High school diploma or equivalent required; bachelor's degree preferred.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Meal discounts and other perks.