Sales and Service Representative

3 weeks ago


Casa Blanca, New Mexico, United States Dancing Eagle Full time
Job Overview

Position Title: Dancing Eagle Travel Center Clerk

Department: Dancing Eagle Travel Center

Employment Classification: Non-Exempt

Position Summary:

The Dancing Eagle Travel Center Clerk is responsible for providing exceptional customer service by welcoming guests, processing transactions, and maintaining a well-organized retail environment. This role involves preparing food items, managing inventory, and ensuring cleanliness throughout the facility.

Key Responsibilities:

  • Provide friendly and efficient service to customers, including taking orders and communicating menu options.
  • Operate the cash register accurately, handling various payment methods and ensuring proper cash management.
  • Maintain cleanliness in service and dining areas, including restrooms and food preparation zones.
  • Stock and display merchandise in an orderly fashion to enhance customer experience.
  • Promote products and services to boost sales and customer engagement.
  • Verify customer age for restricted products, ensuring compliance with regulations.
  • Assist customers in locating items and provide information about promotions.
  • Support the training of new staff members, fostering a collaborative team environment.
  • Develop a comprehensive understanding of services and amenities to assist guests effectively.
  • Maintain a professional demeanor and positive relationships with all team members and customers.

Qualifications:

  • High School Diploma or GED is required.
  • Previous experience in retail or customer service is preferred.
  • Must be at least eighteen (18) years of age.
  • Basic arithmetic skills are necessary for cash handling.

Physical Requirements:

  • The role requires standing, walking, and using hands frequently.
  • Ability to lift and carry items weighing up to 50 lbs.

Work Environment:

  • This position is primarily indoors with potential exposure to fumes.

Additional Requirements:

  • Successful completion of a pre-employment screening is required.
  • Serv-Safe Certification is preferred.


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