Team Trainer
4 weeks ago
Job Summary
The Team Trainer supports the Prepared Foods Department by organizing and delivering quality training on team engagement, productivity, and retention. This role works in partnership with Team Leadership, Store Trainer, Team Member Services Generalists, and other qualified Team Members to ensure high-quality, timely completion of New Member Connections and supports Global, Regional, and department-specific training.
Key Responsibilities
- Deliver and coordinate store and team training programs to ensure successful completion.
- Work within training deadlines and goals, coordinating with Team Leaders and the Store Trainer to schedule New Member training.
- Facilitate team-specific operational training for Team Members, including Operational Learning Pathways and team-specific program rollouts.
- Act as a role model for constant food safety, sanitation procedures, and occupational safety, training all Team Members on customer service standards and providing timely feedback.
- Train all Team Members on new products, their differentiation, sales tactics, and department placement, consistently practicing and modeling proper care, use, and maintenance of all team equipment and PPE.
- Complete the Team Trainer Operational Learning Pathway, Team Trainer Certification, and other assigned training, familiarizing themselves with the Store Training Roles Handbook and maintaining engagement with all communication platforms.
- Organize, track, report, and maintain accurate training records using Whole Foods Market's learning systems.
Requirements
- 6 months of Whole Foods Market experience (or equivalent retail training experience).
- Ability to lift 50 pounds, stand/walk 6-8 hours in an 8-hour workday, and work in wet and/or cold environments.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed, using tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
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