Part Time Key Holder Assistant

7 hours ago


Portland, Oregon, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.

Key Responsibilities
  • Customer Experience: Greet every customer with a smile and use the F.A.S.T. service model to meet their needs. Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
  • Sales and Merchandising: Process customer transactions efficiently and accurately. Lift boxes from the truck and receiving area, place and arrange items on shelves and racks. Stock shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
  • Leadership and Teamwork: Assist the Store Management team with leading the store team members by observing/coaching individuals as well as performing operational duties. Collaborate with other Team Members or store management on projects in a professional manner.
  • Physical Requirements: Stand during an entire shift (other than normal break time). Continuously walk around all areas of the store throughout shift. Read written instructions, reports, and other information on paper and computer screens.
Requirements
  • High School Diploma or equivalent
  • 1+ years of supervisory experience in a customer-centric environment
  • 2-3+ years of retail supervisory experience preferred
Benefits
  • Medical, Dental and Vision benefit plans
  • Company-paid basic, Optional, and Dependent life insurance
  • Long-term disability and Company-paid Short-term disability
  • Paid Time Off and Sick Time
  • Tuition Reimbursement
  • Team Member Discount


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