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Automotive Title Clerk

2 months ago

Portland, Oregon, United States Time Auto Group Full time
About the Role

We are seeking a highly skilled and detail-oriented Automotive Title Clerk to join our team at Time Auto Group. As a key member of our team, you will be responsible for ensuring the smooth processing of vehicle titles and related documents.

Key Responsibilities
  • Process vehicle inventory entries into our Dealer Management System (DMS).
  • Manage DMV processing, including retail, wholesale, in-state, and out-of-state transactions.
  • Verify trades and submit Form 165 to the DMV for trades.
  • Check mail daily and allocate tasks accordingly.
  • Run errands, including trips to the bank, post office, and DMV Dealer Center.
  • Answer and direct phone calls.
  • Maintain DMV trip permits and temporary permits, submitting and reordering as required.
  • Address late title issues, including calling dealers and payoffs.
  • Communicate with auctions for titles and payments.
  • Communicate with customers and lenders regarding questions, delays, or title status.
  • Post VITU submissions to the General Ledger.
  • Manage inventory jackets and file cabinets according to company specifications.
  • Assist with weekly schedule management as assigned.
  • Work with vendors during flooring audits and DMV audits.
Requirements
  • 1-2 years of experience in a similar role, with more experience preferred.
  • Notary commission is a plus, with the requirement to obtain a notary commission within 30 days of employment. Any expenses for this commission will be covered by the employer.
  • Valid driver's license and clean driving record.
  • Positive, friendly attitude, along with a customer service mentality.
  • Ability to work in a dynamic environment.
  • Excellent oral and written communication skills.
  • Math, reading, and software skills.
  • Basic computer proficiency.
  • Ability to learn new technology, repair, and service procedures and specifications.
What We Offer
  • Medical, dental, and vision benefits eligible after 30 days of employment.
  • 401(k) eligibility after 90 days of employment.
  • Employee Assistance Programs.
  • Paid holidays (7, plus Veterans Day for eligible Veterans).
  • Paid vacation (40 hours at 1 year, tier levels with tenure).
  • Career Development Coaching.
  • Career advancement and training programs.
  • Positive and supportive culture that values employee empowerment, community, communication, recognition, and respect.
  • Professional, safe, and clean work environment.
  • Employee discounts on parts, service, and vehicles.