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Key Holder Assistant
2 months ago
Cascade Management, Inc. has been providing property and asset management services since 1974. Our commitment to our properties, owners, and employees remains fundamental to our values.
Our Service Model represents the most important behaviors and actions to ensure a positive stakeholder interaction every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Job SummaryThe Key Holder is responsible for maintaining common areas in a clean, orderly, and safe condition. This includes assisting the Manager in opening doors for residents, participating in the rotation of emergency pagers, and performing various tasks to ensure the overall cleanliness and organization of the property.
Essential Functions and Responsibilities- The Key Holder keeps common areas clean, orderly, and safe by performing tasks such as vacuuming, mopping, dusting, and sweeping.
- Assists the Manager in opening doors for residents and participates in the rotation of emergency pagers as applicable.
- Picks up and empties trash and cleans dumpster areas.
- Notifies the Community Manager of lease agreement violations by completing written incident reports and maintains a log book of events occurring during the shift.
- Notifies the Manager of any emergencies and calls 911 if needed.
- Locks and unlocks designated common areas and assists residents as needed.
- Provides coverage for the Manager as requested and takes and relays messages and complaints.
- Notifies the Community Manager concerning the need for repairs.
- Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 6 months related experience and/or training.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of an organization.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
